If the app’s low performance generates insecurities among customers and leads to negative impacts on the brand and service.

When there is an issue caused by a conflict with a 3rd party library such as security modules.

When large amounts of money transactions cause performance issues.

Need to manage the app rating in the app.

Need to expose high-quality product images and fast screen loading time.

Experienced customer losses and decreased sales due to errors that occur at the payment stage.

Difficult to retain new users due to low app performance.

Experienced user losses such as existing users deleting the app due to performance issues.

Experience frequent performance issues after the launch or update.